An AI concierge for your bookings and guest DMs.
Your host stand handles five hundred booking requests a day — across WhatsApp, Instagram, phone, and walk-ins. We hand seventy percent of them to an agent trained on your menu, your policies, and your voice. Your team owns the room, not the phone.
“One less thing my host stand has to think about — and my guests get faster confirmations than they used to.”
Bookings are eating your host stand.
Across WhatsApp, Instagram, phone, and walk-ins. Most are the same eight questions your host answers forty times a shift.
Booking intent goes cold in forty-five minutes. Every hour you wait on an Instagram DM is a cover that walked to the venue next door.
Without automated 24-hour and 2-hour confirmations, covers you counted on don't arrive. The reminder call doesn't scale past a hundred bookings.
A briefed host that never sleeps.
- 01
Takes bookings on any channel
WhatsApp Business, Instagram DMs, site chat widget. Arabic and English, in your voice. Checks live availability against SevenRooms, ResOS, or OpenTable and confirms in under thirty seconds.
- 02
Answers the questions your host answers forty times a shift
Vegan tasting menu, corkage fee, dress code, valet, kids allowed, prayer room nearby — handled with your exact policies and phrasing, never a generic script.
- 03
Cuts no-shows with automated reminders
Twenty-four-hour WhatsApp confirmation, two-hour reminder, one-tap rebook or cancel. In our first deployments this recovered 12–18% of covers.
- 04
Escalates VIPs and complaints to a human, always
Regulars, complex parties, complaints, press — routed to your GM or PR contact instantly. The AI never touches these. Your team stays in the room, not on the phone.
- 05
Learns your policies, not a generic script
Fine-tuned on your menu, your booking rules, your voice. Guests never feel like they're talking to a bot — they feel like they're talking to a well-briefed host.
Live in seven days from kickoff.
Discovery
Fifteen minutes. We walk through your channels, your booking system, and the questions your host is tired of answering.
Build
Seven days. We connect WhatsApp Business and Instagram, wire up your reservation system, and fine-tune the agent on your policies.
Soft launch
One week. We route 25% of traffic to the AI. Your host reviews every conversation and flags anything off-brand.
Full deploy
Once you're happy, we flip to 100%. Weekly reports show conversations handled, escalations, and no-show reduction.
Three ways to start.
A working agent on WhatsApp and Instagram. Real conversations, real bookings. Cancel or convert after thirty days.
- →WhatsApp Business setup
- →Instagram DM integration
- →Basic booking flow
- →Weekly conversation report
- →Cancel anytime
Full booking and guest-Q&A agent on WhatsApp, Instagram, and site chat. Arabic and English. Automated reminders included.
- →Everything in POC
- →Menu and policy Q&A
- →24h + 2h reminders (cuts no-shows)
- →Reservation-system integration
- →Arabic and English
- →Monthly conversation review
For groups or venues over five hundred covers a week. Adds voice AI for phone, CRM guest history, VIP recognition.
- →Everything in Standard
- →Voice AI for phone bookings
- →CRM integration (guest history)
- →VIP recognition + concierge routing
- →Custom analytics dashboard
- →Dedicated Slack channel
All prices in USD. WhatsApp Business API conversation costs (typically $0.05–$0.10 per conversation in the UAE) are billed through your own Meta account. We estimate and review usage with you monthly.
We integrate with the tools your team already uses.
If your reservation system or messaging channel isn't on this list, ask — we've probably built for it before.
- SevenRooms
- ResOS
- OpenTable
- Zomato Book
- Google Reserve
- WhatsApp Business
Book a ten-minute call.
Bring a rough number for your daily booking volume and the channels your team uses. We'll tell you within the call whether an AI concierge would move the needle — or if you don't need one yet.